Having trouble viewing our webcasts? Check the Frequently Asked Questions below for answers to common issues. If you’re still stuck, email our helpdesk at email@example.com.
Payments and Subscriptions
For concerts, streamed live or on-demand, the cost is $4.99 per concert. If you'll be watching more than one concert in a given month, we recommend signing up for the Monthly Pass at $8.99, which grants access to all concerts in a given month as well as our growing library of on-demand content.
Yes, you can, and we highly encourage it!
No -- to prevent any unintended credit card charges, you must manually renew you subscription when it expires.
First, be sure to review our technical requirements to make sure there's nothing you can do on your system to remedy the problem. If you can't make the site work for you, contact us at firstname.lastname@example.org
for a refund.
You need the following hardware and software to view our webcasts:
- A recent version of any of the following web browsers: Firefox, Internet Explorer, Safari, Google Chrome.
- An internet connection of at least 1 Mbps download speed, preferably 3 MBps or higher for best performance. (to test your internet connection speed, click here.)
- To take advantage of our CD-quality sound, you'll want a pair of good headphones or to connect your computer to a stereo system!